We're here for you
Have a question about your order, your download, or the planner itself? We'd love to help. Reach out and we'll get back to you within 1–2 business days.
For the fastest response, email us directly at:
[email protected]We respond within 1–2 business days.
Our typical response time is 1–2 business days. We read every message personally and love hearing from our brides!
If you purchased the planner and are having trouble with your download link, please email us with the email address you used at checkout and we'll resend your link right away.
All payments are processed securely by Stripe. If you have a billing question or need a receipt, include your order email in your message and we'll help you track it down.
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Quick answers
Your download link is delivered instantly on the Thank You page right after checkout, and also emailed to you. If you can't find the email, please check your spam folder. Still no luck? Email us at [email protected] with the email address you used at checkout and we'll resend it immediately.
The planner is a high-resolution PDF. It works beautifully with GoodNotes or Notability on iPad, Adobe Acrobat on desktop, or any standard PDF reader on any device. You can also print it at home on US Letter or A4 paper.
Yes! You can print the full planner or any individual sections at home as many times as you like. It's designed to print beautifully on US Letter or A4 paper.
Yes — we offer a 7-day happiness guarantee. If you open the planner and it isn't right for you for any reason, email us at [email protected] within 7 days and we'll refund you in full, no questions asked.
Absolutely. All payments are handled by Stripe, the gold standard in online payment security. We never see or store your card details. Your purchase is fully protected.
The guest list tracker accommodates up to 150 guests, with columns for name, plus-one, table number, RSVP status, meal preference, and gift tracking.